I’ve previously discussed the resume “black hole” and how companies rely heavily on the use of ATS (Applicant Tracking Systems) to weed out applicants. Basically speaking, an applicant completes an application online. A computer analyzes that application for predefined keywords and “hopefully” passes the applicant onto the HR team for that company. Then, tradition takes over wherein an actual person reviews the application/resume to decide whether to pass that applicant onto the hiring manager.
We are now facing a bold, new, controversial world…the world of artificial intelligence. Many companies are using AI robots / chat bots to actually perform an initial interview. These programs have a set of algorithms and predefined characteristics it analyzes. Using everything from word strings to facial mapping to micro-expressions to “score” a candidate’s potential for success.
Another company is developing software that will basically crawl a candidate’s social media to determine whether that candidate has the correct personality for the job. So, now we move into a new environment where what you post really can affect your chances at employment. In the past, the main concern was whether the hiring manager would go onto your profile and physically see something they don’t like. Now, a computer will do the job for them. Is it legal? YES! Your social media profile is public information. The big question is centered around ethics. Even though the ethics question has not been answered, there are at least a couple of Fortune 500 companies using this technology, though no names have been mentioned, yet.
This video from the Wall Street Journal goes into more detail. It is a 10 minute video and very much worth your time to view.